Product must be returned to us within 15 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Once the Product is received to the company successfully, BRS TOTAL SOLUTIONS will instantly initiate the refund to your source account or chosen method of refund within 2 working days.
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.However return is possible for all orders/products.
Shipping & Delivery Policies -
BRS TOTAL SOLUTIONS has branches in Bangalore, Chennai and Pune and ships its products to these cities. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by SELFSHIP, the delivery time would be within 1 to 2 business days of shipping (business days exclude Sundays and other holidays). For other areas the products will be shipped through Third Party Courier and may take 3-7 Days depending on location. At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which BRS TOTAL SOLUTIONS is not liable and would request its users to cooperate as BRS TOTAL SOLUTIONS continuously tries to nought such instances. Also, BRS TOTAL SOLUTIONS reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for canceled product(s) to your source account.
BRS TOTAL SOLUTIONS
#1, 18th Cross, 14th Main,
5th Block, HBR Layout,
Bangalore - 560043,